via Uproxx, ''Just days after Uber admitted shortchanging drivers in NYC for millions of dollars comes news of a new lawsuit that claims the transportation upstart has been ripping off customers too.
The New York Post reports that a class-action lawsuit has been filed alleging that the company’s “upfront” pricing option isn’t playing fair and has had customers paying hidden fees. Uber is said to be charging roughly $2 per ride extra for customers using upfront pricing. The idea behind the upfront pricing service is that riders would go with a guaranteed rate for their trip, but there’s deliberate shenanigans at play claims the suit.'
The company pulls off the scheme by showing riders a less efficient route than the one drivers take, according to court papers.
The suit cites a recent investigation by the website The Rideshare Guy, which found that Uber is hitting half of riders taking the daily 250,000 trips in New York City with the extra $2 charge. So Uber is making about $250,000 a day or $7.4 million a month “in New York City alone” from the hidden fee, the suit says.'